Órla is the Head of Talent & Organisation: Global Retail & Netherlands at ING Group, a global bank with a strong European foundation. With a diverse workforce of more than 60,000 employees, ING serves over 37 million customers—including retail clients, corporate businesses, and financial institutions—across more than 40 countries. Leading a team of 12 experts, she oversees key areas such as Talent & Leadership, Growth & Careers, Diversity, Inclusion & Belonging, and Talent Intelligence/Analytics.
Their work drives impact across multiple strategic areas, including global people strategy, HR function transformation in the context of AI, performance and career enablement, culture and leadership excellence, people analytics and predictive visualization, organizational effectiveness, diversity and inclusion, and change management and communication.